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Terms & Conditions

Last Updated: 03/11/2025 Policy Version: 1.1


These Terms and Conditions (“Terms”) constitute a binding agreement between AGASTYX LABS LLP (“we,” “us,” or “our”) and you (“you” or “your”), governing your use of our website and/or purchase of goods/services from us (collectively, “Services”). Unless otherwise specified, these Terms apply to all transactions, including those made online via our website and any offline transactions (such as orders placed via email or in person).

By using our website and/or making a purchase from us, you expressly agree to the following Terms.


1. Use of Services

  • You shall not use our website and/or Services for any purpose that is unlawful, illegal or prohibited under Indian laws, or any other local laws that might apply to you. 
  • You further agree not to misuse the Services, attempt to gain unauthorized access to our systems or data, or interfere with the proper working of the website.
  • It is your responsibility to ensure that any goods, services, or information available through our website meet your specific requirements. 


2. Orders & Availability

  • You agree to provide accurate and complete information for order fulfilment and service delivery. 
  • We shall not be liable for issues resulting from incorrect or incomplete information you provide to us.
  • All purchases/orders are subject to availability.
  • For service-based transactions (such as software development, AI deliverables, or consulting), "availability" and "fulfilment" shall be defined by the project scope or a separate Statement of Work (SOW) governing that service.
  • We reserve the right to cancel orders at our discretion, including but not limited to cases of non-availability of goods you wish to purchase from us or if the order is suspected of fraud.


3. Payments

  • We accept payments via all major credit cards and debit cards, typically through a secure payment link sent to you via email.
  • Payments must be made in full at the time of purchase unless otherwise agreed upon by us.
  • For software projects, AI deliverables, or other ongoing services, payment terms may follow a milestone schedule as defined in a separate service agreement or invoice.
  • You must ensure that the payment details provided are valid and belong to you.
  • All prices quoted are listed in Indian Rupees (INR) and are exclusive of applicable taxes (such as GST) and shipping fees.
  • Any such charges will be calculated and communicated to you in your final invoice or payment request.


4. Intellectual Property Rights 

  • All content, logos, trademarks, service marks, software, text, graphics, designs, and images displayed on our website (collectively, the "Content") are the exclusive property of AGASTYX LABS LLP or our licensors and are protected by Indian and international intellectual property laws. 
  • You are granted a limited license to access and use the website and its Content for personal, non-commercial purposes only. 
  • You agree not to copy, reproduce, modify, distribute, display, or transmit any of the Content without our prior written permission.


5. Privacy and Data Handling

  • Your privacy is important to us. 
  • Our Privacy Policy explains in detail how we collect, use, and process your personal information. 
  • By agreeing to these Terms, you also acknowledge that you have read and understood our Privacy Policy, which is incorporated by reference into this agreement.


6. Third-Party Trademarks

  • All third-party trademarks, logos, and brand names displayed on this website are the property of their respective owners. 
  • Any use of these trademarks, including but not limited to the logos for the NVIDIA Inception program, Startup India, and Kerala Startup Mission, is for identification and informational purposes only and does not imply any endorsement, sponsorship, or affiliation by or with AGASTYX LABS LLP.


7. Limitation of Liability

  • To the maximum extent permitted by law, in no event shall AGASTYX LABS LLP be liable for any indirect, incidental, special, or consequential damages (including, but not limited to, loss of profits) arising from the use of our Services.
  • Our total and aggregate liability for any and all claims, damages, or losses arising from or related to any product or service you purchase from us shall not exceed the total amount you paid for that specific product or service.
  • We shall not be liable for any loss or damage arising directly or indirectly from the decline of authorization for any transaction due to the Cardholder exceeding the preset limit mutually agreed upon with our acquiring bank.


8. Indemnification

  • You agree to indemnify, defend, and hold harmless AGASTYX LABS LLP, its partners, and employees from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with: 
    1. your violation of these Terms;
    2. your use of the Services; or 
    3. your violation of any applicable laws or 
    4. the rights of any third party. 


9. Governing Law & Disputes

  • These Terms, and any dispute arising out of or in connection with them, shall be governed by and construed in accordance with the laws of India. 
  • You agree to submit to the exclusive jurisdiction of the courts at Ernakulam, Kerala, for the resolution of any such disputes.


10. Amendments to Terms

  • We reserve the right to modify or replace these Terms at our sole discretion at any time. 
  • We will provide notice of any changes by posting the updated Terms on this website with a new "Last Updated" date.
  • Your continued use of our Services after any such changes constitutes your acceptance of the new Terms.


11. Severability

  •   If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be deemed severed from these Terms, and the remainder of the Terms shall continue in full force and effect.


12. Force Majeure 

  • We shall not be liable for any delay or failure in performance of our obligations under these Terms if such delay or failure is due to an event beyond our reasonable control. Such events include, but are not limited to, acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, epidemics, or strikes


13. Acceptance of Terms

  • By accessing this website or using our Services on or after the Last Updated date, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.


14. Contact Information 

If you have any questions regarding these Terms, please contact us using the information below.


Company Name:        AGASTYX LABS LLP

Contact Email:            privacy@agastyx.com

Phone:                             91-8547082547

Registered Address: Valiyaveliyil HSE,Kanjiramattom P O,Ernakulam D-682315, India

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